Job Cancelled by Pro

We're sorry to hear that your Pro has cancelled a scheduled job. We have a strict policy in place to ensure that you receive the best service on our platform.

If a Pro cancels a job you are guaranteed the same rate for the job. You will receive quotes from other Pro's within 24 hours, these will be for the same amount and will allow you to select the Pro you have the most confidence in. After you select your Pro a new time will be scheduled, and the job will proceed on the agreed upon day.

No fees are incurred for jobs cancelled by Pros.