Director of Product
Location: Nairobi, Kenya
Start Date: Immediately


We’re on a mission to elevate the careers and livelihoods of millions of blue collar professionals, artisans, and other informal workers through the use of technology. Join us.

ABOUT LYNK:

Lynk is a startup which builds technology to connect blue collar workers in Kenya - from carpenters to cleaners - to jobs. Our suite of products seeks to satisfy a breadth of consumer needs, which provide multiple channels to increase incomes for workers in our system:


  • Lynk: A marketplace product enabling customers to request services or order ready-to-buy services in over 50 categories from cleaners, to masseuses, to plumbers, and tailors.

  • Lynk Projects: A turnkey construction firm, providing design and management services in fitout and construction projects, delivered by Pros on the Lynk platform

  • Lynk for Business: Maintenance, facilities management, and project management services for business clients delivered by Lynk Pros


Lynk is consistently regarded as one of the most exciting and socially impactful start-ups in Africa:

  • (2018) Africa regional winner of the MIT Inclusive Innovation Challenge for global technology solutions that improve livelihoods

  • (2018) Selected into the prestigious MIT 2018 SOLVER class of solutions that are changing the world, in the subcategory of “work of the future”

  • (2018) Named one of East Africa’s top 10 startups to watch by I-Dev international

  • (2017) Grand winner of the Ford Foundation and the Global Center for Youth Employment Ideathon for initiatives that can bring disruptive change to youth employment

  • (2017) Selected to the inaugural XL Africa fellowship put on by the World Bank for high potential startups in Africa


You:


As the Director of Product you are a senior leader within the company and responsible for guiding the the company’s product roadmap. All tech products and features flow through you and you refine our company strategy into beautiful and high performing products. You consider yourself an idea person but have deep technical experience and a strong understanding of how different aspects of the system interact. You are meticulous about details and it drives you crazy when user interfaces are not perfect. You are a good communicator, enjoy thinking up beautiful interfaces and removing every last bit of friction from them. In order to do that you measure and analyze user interactions, deeply understand who our customers are and know what they need better than they do themselves.


You’ll be responsible for:


  • Owning core Lynk products from a customer perspective, drafting PRDs, organizing the feature prioritization roadmap, capturing team and user feedback, etc

  • Delighting and surprising customers by

    • Bringing together business, technology and UX in beautiful tech products

    • Deeply understanding customer interactions with the platform

  • Being the steward of engineering productivity by

    • Unblocking engineers and allowing them to focus on writing code

    • Writing clear and concise user stories

    • Making sure everyone is on the same page on where our products are moving

  • Creating interfaces which help to solve the many real world problems we face

  • Doing release planning for both long and short term product milestones



Successful candidates will have all or most of these qualifications:


  • Show us why they are suited for this position, rather than just tell us

  • Significant technical experience

  • An analytical mind

  • Strong leadership and interpersonal skills

  • Deep knowledge of agile and other project management principles

  • Degree in computer science, design, project management or related field

  • At least 5+ years of relevant work experience


More about us:


At Lynk we make it easier for households and businesses to connect with high quality professionals.  Currently we have verified professionals in over 140 categories ranging from cleaners, to masseuses, to plumbers, and tailors. Through the use of technology we unlock important career tools such as digital profiles, product galleries, customer reviews, and more.  


As a company, we’re a tight-knit and highly-collaborative team of developers, hustlers, planners, and doers. We provide the freedom and tools necessary for people to be comfortable and successful in their work and in return expect high performance and a culture of excellence. We value ambition, curiosity, candor and most of all an uncontrollable desire to create amazing things.

More about us:

At Lynk we make it easier for households and businesses to connect with high quality professionals. Currently we have verified professionals in over 140 categories ranging from cleaners, to masseuses, to plumbers, and tailors. Through the use of technology we unlock important career tools such as digital profiles, product galleries, customer reviews, and more.

As a company, we’re a tight-knit and highly-collaborative team of developers, hustlers, planners, and doers. We provide the freedom and tools necessary for people to be comfortable and successful in their work and in return expect high performance and a culture of excellence. We value ambition, curiosity, candor and most of all an uncontrollable desire to create amazing things.

To Apply: Please send your application and relevant supporting materials to jobs@lynk.co.ke